When OGS is Closed
Immigration-Related Emergencies
Examples:
- Trouble at the U.S. Port of Entry
- Immediate danger of deportation from the U.S.
- Arrest
What to do:
- Call the Georgetown University Police Department (GUPD) at 202-687-4343.
- Inform GUPD you are an international student or scholar, and GUPD will put you in touch with the appropriate IS Advisor.
Non-Immigration-Related Emergencies
Examples:
- Hospitalization
- Personal injury
- Sexual assault
- Automobile accident
- Robbery
- Missing persons
What to do:
- On campus: call GUPD at 202-687-4343 and explain the situation.
- Off campus: Call 911
- Please email your IS Advisor. OGS will provide assistance when the office reopens.
Immigration-related Non-Emergencies
If you are traveling without a valid travel signature:
- Email your dedicated IS Advisor to request a new Form I-20 or Form DS-2019
- The immigration document will be issued and sent to you when the office reopens.
If your passport is lost or stolen while you are in the United States:
- Contact your local embassy to apply for a replacement passport.
- Contact your dedicated IS Advisor to request a new Form I-20 or Form DS-2019.
- The immigration document will be issued and sent to you when the office reopens.
* Note: some embassies require a police report in the case of a stolen passport.
If you do not receive your visa or visa renewal by the program start date:
- Inform your academic Department/School and inquire whether delayed arrival can be accommodated.
- Email your dedicated IS Advisor. They will get back to you when the office reopens to explore your options.
All other inquiries (on-campus employment, off-campus authorization, etc.)
- Email your dedicated IS Advisor. They will get back to you when the office reopens.